Your feedback
Our publication scheme will be reviewed from time to time and we would value your assistance in identifying ways to improve it. If you have any comments, suggestions or complaints to make about the presentation, content or implementation of the scheme, please forward these in writing to the Departmental Information Manager at our headquarters address, or by e-mail to foi@detini.gov.uk.
Handling of complaints
We have an obligation to make information available in the manner described within this scheme. Should we receive any complaints about failure to do so, these will be investigated in the first instance by the Departmental Information Manager who will reply within 15 working days. If you are not satisfied with this reply, you can write to the Director of Human Resources and Central Support who has overall responsibility for Freedom of Information within DETI. Again you will receive a response within 15 working days. In all cases your complaint will be fully investigated and treated in confidence. If we have not resolved the issue to your satisfaction you are entitled to refer your complaint to the Information Commissioner who will make an independent judgment on the matter.